Privacy Policy

Identity of the Business

Dog Gone Clean, the trade name of Paul Daniel Nickerson
6160 SW Highway 200, Ste 110 PMB 610
Ocala, FL 34476
service@doggoneclean.us
hurricanebath.com

Information We Collect

We collect contact and service-related information you provide when booking, including your name, service address, email address, and mobile phone number, along with your dog's details and, if you give it, your consent to receive text messages. We also collect payment information processed by our payment processors, and standard technical information your browser sends when visiting our website.

Text Messages

If you tick the text message consent box when booking, we use your mobile phone number to send you appointment confirmations and reminders, on-the-way notices, replies to questions you text us, and one-time sign-in codes if you choose to sign in with your phone number. Message frequency varies, up to 60 messages per month. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. Text consent is optional and is never a condition of service, and you can withdraw it at any time from the client portal or by replying STOP. Full details are in our SMS Terms.

Purpose of Collection

We use this information strictly to schedule and provide dog grooming service, process payments, send service-related communications, and comply with legal obligations.

Third Parties

We utilize the following third-party services to operate: Stripe and Square (payments), Twilio (SMS), Resend (email), Google (business email), Supabase (data storage), and DigitalOcean (hosting).

Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers, SMS consent, and text message content are never sold, rented, or disclosed for any marketing or promotional purpose.

Security

We take reasonable measures to protect the information we hold. No system is perfectly secure.